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tech-Mar-22-2022-10-05-21-15-PM
Tap to Pay on iPhone + Autobooks

Step-by-step instructions to Launch
Tap to Pay on iPhone


Enhance your Autobooks product suite with this dynamic add-on module. Here, you'll discover a comprehensive guide detailing the essential tasks tailored for financial institutions like yours. Follow these instructions to enable the Tap to Pay feature for your small business customers/members.

Resources you’ll need
To launch Tap to Pay on iPhone, you’ll need certain resources aligned internally to complete the full set of tasks. Make sure to secure at a minimum:

  1. Project leader that can determine Go Live dates, secure employee resources for various tasks.
  2. Testing or Quality Assurance resources.
  3. Your resource that manages publishing of online banking apps to the App Store.
  4. Training and Marketing resource(s).

General Project Overview


Here’s a high-level process overview of the launch project.
We’ll break down your tasks in detail later.

*
Step One

Mobile Banking App provider builds app with Tap to Pay

Step Two

Mobile Banking App provider pushes app to your App Store Connect account

Step Three

FI tests new app and Tap to Pay feature

Step Four

Mobile Banking app provider submits app to App Store for approval

Step Five

FI publishes app to App Store on Launch date

*

FI Project Checklist Overview

in Timeline Order


Download Checklist Doc

Task

Task Owner

Dependencies/Notes

1.

Sign Autobooks Tap to Pay agreement (if applicable) and request app from your Mobile Banking App provider

Key Stakeholder

2.

Request Proximity Reader Entitlement from Apple 

FI IT Resource

3.

Confirm Tap to Pay Launch Date

Project Leader

4.

Schedule employees to view our Tap to Pay Webinar; create marketing strategy/plan

FI Training and Marketing Resource

5.

Test Tap to Pay within mobile app in Test Flight (if applicable)

Testing/QA

6.

Confirm final go live date

Project Leader

7.

FI grants approval for Mobile Banking app provider to submit App with Tap to Pay to App Store

Project Leader

8.

Publish approved app to the App Store on agreed Launch Date

FI IT Resource

Additional Step Details and Links


2. Request Proximity Reader Entitlement from Apple

Task owner: FI IT Resource


Tap to Pay requires your financial institution to seek permission from Apple to access an Apple device's proximity reader (the technology within a device that can read chip-enabled and Apple Wallet devices for payments). Download a PDF of instructions to request entitlements here. To request entitlements:

  1. Log into developer.apple.com with the Apple ID used to create your developer account with Apple (that's important).
  2. Make sure the membership details of your financial institution are up to date within the account (Address, DUNS, etc.).
  3. Go to https://developer.apple.com/contact/request/tap-to-pay-on-iphone/.
  4. Complete the form with "Autobooks+Your Mobile Bank Provider" as the PSP. For example: "Autobooks+Q2"; "Autobooks+FIS; "Autobooks+CSI"; "Autobooks+Candescent". Complete the other form fields as follows:
    • None
    • None
    • Answer according to your organization needs
    • Employees within my organization
    • "Autobooks+Your Mobile Bank Provider". For example: "Autobooks+Q2"; "Autobooks+FIS; "Autobooks+CSI"; "Autobooks+Candescent"
    • United States
  • Submit your Form
  • Notify Autobooks when the form is submitted. We will inform Apple to expedite the approval.
3. Confirm Tap to Pay Launch Timeline

Task owner: Project Leader


To launch Tap to Pay on iPhone, you’ll need certain resources aligned internally to complete the full set of tasks. Make sure to secure at a minimum:

  1. Project leader that can determine Go Live dates, secure employee resources for various tasks.
  2. Testing or Quality Assurance resources.
  3. Your resource that manages publishing of online banking apps to the App Store.
  4. Training and Marketing resource(s).
4. Schedule employees to view Tap to Pay webinar;
Create marketing strategy/plan
(Recommended, not Required)

Task owner: FI Training and Marketing Resource


Training:

Autobooks provides two options for training your staff on Tap to Pay

  1. Autobooks provides on-demand video training. View our Tap to Pay training webinars here.

  2. Train the team yourself using our Tap to Pay training kit supplement.

Marketing:

Autobooks provides all the marketing assets you’ll need to promote Tap to Pay to your customer base. Review our marketing assets here.

5. Test Tap to Pay within mobile app in Test Flight (if applicable)

Task owner: Testing/QA


In order for your testing team to interact with your updated mobile app in Test Flight:

  1. Your online bank provider will submit the updated app with Tap to Pay on iPhone included to TestFlight, then notify you when testing may start..

  2. Follow Autobooks Test Guide for details on how to test the app within TestFlight.

    NOTE: Please review the Autobooks Test Guide even if you’ve worked with TestFlight before.

7. FI grants approval for Mobile Banking App Provider to submit App with Tap to Pay to App Store

Task owner: Project Leader


Once testing is complete, indicate to both your mobile banking app provider and Autobooks that the mobile app may be submitted to the App Store for final approval. Please send approval to Autobooks via implementations@autobooks.co

8. Publish approved app to the App Store on agreed Launch Date

Task owner: FI IT Resource


The last (and most important step) is for your team to publish your mobile app within the App Store:

  1. Apple will approve the mobile app submission from your mobile banking app provider

  2. Your mobile banking app provider will notify you (and Autobooks) that your mobile app is ready to be published to the App Store. You (or a resource on your team) will perform the final step to publish the app.

  3. Notify Autobooks and your mobile banking app provider of your publish date. Once published, please confirm with Autobooks.