Autobooks Small Business Report 2020

Market analysis, small business insights and practical recommendations on how to better serve and monetize small business relationships.

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About the Report

At Autobooks, we talk with a lot of financial institutions about small business banking. The common theme, unfortunately is frustration.

Financial institutions are frustrated because small business relationships are hard to properly serve and monetize. Small businesses are frustrated because they do not feel like financial institutions understand their needs.

Both sides are frustrated because small businesses are stuck between consumer banking that is too basic, and commercial banking that is too complex and expensive.

Small business banking needs an upgrade.

How? Read the latest updates from Autobooks to better understand small business operations, their banking needs, and how financial institutions can better monetize these relationships. In this report, you will learn insights and recommendations such as::

  • Market data that will impact your perception and definition of the small business market opportunity
  • The primary need of every small business owner
  • Why the competition for small business relationships is no longer limited to traditional financial institutions
  • What is a small business asking of your financial institution when it comes to making progress in their business
  • How your financial institution can launch a small business program that creates ROI, stands up against the new competition, and better serves small businesses in just 90 days